Contact and support
Contact ChiwaTranslate for any commercial, technical, or data-related questions.
Publisher and contracting party identity
Registered name: MAZET.
SIREN: 795 223 783 — SIRET: 795 223 783 00031.
Registered office: 91 Route des Romains, 67200 Strasbourg, France.
Publication director: MAZET.
Host: ChiwaHost / IONOS.
Intracommunity VAT: Not applicable (no number).
Contact: support@chiwatranslate.com — +33 7 67 62 64 84.
Customer support
ChiwaTranslate support can be reached at support@chiwatranslate.com. Never send passwords, API keys, payment methods, or unnecessary confidential documents in your first message.
Commercial inquiries
For questions regarding an offer, translation volume, language, or WordPress integration, write to support@chiwatranslate.com, indicating only the relevant context and the field concerned.
Data protection
Requests for access, rectification, erasure, restriction, portability, or objection can be sent to support@chiwatranslate.com.
Security
To report a security incident, contact support@chiwatranslate.com without including any secrets in the message. The team will then indicate an appropriate channel if sensitive elements are required.